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Need help? Contact us

If you require any help with our website, placing your order or if we can be of any further assistance, our dedicated customer service team are available to help. We currently offer support during the hours listed below.


We are extending the returns period to 30 days on all purchases made online from 18/03/20.


If you have an order pending collection in a physical store, it will continue to wait for you there for the next 30 days.

Contact Details

WhatsApp: +44 1924 938080
Phone: +44 1924 938668
Twitter: @Belstaff
Facebok Messenger: /Belstaff

Opening Hours

Our team are on hand to help with your queries six days a week, London time.
Monday to Friday: 8am - 10pm
Saturday: 9am - 9pm
Sunday: Closed

Please note that during public and bank holidays our offices are closed.

International Customer Service

If you are viewing our site from outside of the UK, please use the customer service numbers below specific to your country for assistance:
  • UK: (0044) 1924 938080
  • USA: (001) 866 925 3563
  • Germany: (0049) 89 143 770194

For press & marketing enquires please contact:

Need help? Contact us